Bill Cammack’s Live Streaming Tips

Posted by Bill Cammack On February - 13 - 2009

Bill CammackIt’s 2009 now, and everybody and LITERALLY their mother has their own web show. *yawn*

It’s time to move forward. This year is all about Live Streaming. All of a sudden, everybody wants to do it, but they just don’t know how. They think that turning on a webcam and having any audio at all equates to a quality experience for their viewers. Nope. That’s not how it works.

Here’s a list of live streaming tips that will bring you from ZERO to HERO in no time flat:

2006

Jonny, Dan, Zadi & Steve on Reinventing Television, November 2006

This is a screencap from November 2006 from Jonny Goldstein’s live show, “Reinventing Television”. I’m not on screen, but I’m in the text chat.

2008

I streamed several sessions live from PodCampNYC 2.

I did live shows from my “Live” page:

2009

“Everybody wants to get into the act”. I already asked the question “Why are you doing a live show?” back in June, 2008, when there seemed to be an epidemic of people creating garbage live channels where you could watch them eat cereal, sleep, or leave the camera running while they walk to the general store and back.

So now that live streaming is a fad, it’s time to hand out some tips on how to do it properly…

Hire a host

It’s literally IMPOSSIBLE to party and host a live stream at the same time. Impossible. You’re either paying attention to the event or you’re paying attention to the quality of your broadcast. If you want to participate in the event, hire someone else to be the host of your stream. Do you see Dick Clark running around Times Square? No. He’s the HOST. His job is to HOST. It’s other people’s jobs to run around in the streets getting interviews.

Check your audio

Audio off? No good. Audio too “hot” (distorting)? No good. Audio on, but you can’t make out anything that anyone’s saying, because they’re too far away? No good.

Teach people how to use the mic

If you’re using a lavalier mic, which is supposed to be attached to a person’s body, TEACH people that you hand the mic to not to attempt to swallow it as if it were a hand-held mic. When lavalier audio levels are checked, the mic is relatively far away from the person’s mouth. Moving it closer will overdrive your signal and distort the audio. On top of that, people breathing directly onto a mic that’s not made for that causes the levels to jump up and down, erratically.

Use a monitor

If you’re using a webcam that’s attached to a laptop, make sure you MONITOR the output. If you rotate the laptop screen so that you can look at it while you’re standing up in front of it, you are ALSO pointing the webcam AT. THE. CEILING. Either mount your webcam on something other than your laptop screen or if it’s built in, like a MacBook Pro iSight, make sure you point the camera at the PEOPLE, and not AT. THE. CEILING.

Select a good location

I saw one stream last night where the camera was sitting on a desk, and there were people crowded in front of it. The viewer experience was as if we were seated at a party where everyone else was standing up with their backs to us. No good. Remember that your laptop is now a CAMERA and not just a computer.

Tell people where to stand

When people are ready to make speeches, MAKE. THEM. stand in front of the camera instead of off to the side, or completely out of view. This is where having a designated host comes in handy as well as using a monitor.

Plan your location ahead of time

In my PodCampNYC2 video I posted above, I had the perfect position for filming the presentations, except I didn’t realize that the old-ass school they decided to use didn’t have electrical outlets in the desks in all the rooms. I was running out of power on my camera that I was shooting with as well as my laptop that I was broadcasting with, so I had to go to where the only outlet was in the front of the room.

Make sure you plan your location of the camera and the direction(s) the camera’s facing for the benefit of your VIEWERS, not for the convenience of people that don’t want to properly host their own live streams.

Bring your own internet connection

I was the only one live streaming from PodCampNYC2, because I was the only one that brought my own EV-DO card. Lots of other people ADVERTISED that they were going to stream live, because they were counting on the venue a) HAVING wifi, and b) having GOOD ENOUGH wifi for them to live stream over with everyone else pulling on the same resources.

Don’t advertise what you can’t deliver. Bring your own connection and test it ahead of time if you can.

Make sure you have a text chat

Without a text chat, you’re as useless as television. Make sure you have a way for your viewers to ask you questions, such as “Why are we looking at the ceiling?” and “Who is that person, and do they have a website?” and “How much money did you raise for the charity from walk-ins?”.

Have a chat moderator

This is technically the same tip as “Have a host”, except the moderator’s job is to provide Quality Assurance for your live stream viewers. If someone’s acting up in the chat, they get kick/banned. If someone asks a question, it doesn’t just float by. There’s someone assigned to watch the board and act as a go-between between the host and the viewers. Jonny Goldstein adopted this style for “Jonny’s Par-Tay” by bringing on Scott Stead as his “Super Producer”.

Recognize who the STAR is

If you’re using a live streaming site that allows you to have a co-host, recognize who the star is. Once you figure out who the star is… Normally, the person whose NAME. IS. ON. THE. SITE…. Make sure THAT PERSON is in the big box and anyone else that feels they need to be on screen is in the SMALL box. Nobody’s tuning in to see “the sidekick show”. They’re tuning in to HEAR, and more importantly, *SEE* the person they came to hear and see. Ensure that they want to come back the next time you announce a stream by giving them the experience they expected when they show up the first time… and EVERY time.

Have a call-in number

As you can see in my clip above, I’m running not ONE, but TWO audio “dial-ins”. The left side is coming from skype and the right side is coming from iChat/AIM. I’m talking to four other people and they’re talking to me and to each other. We’ve taken it entirely outside of the realm of “broadcasting at” and now everyone’s participating.

Plan topics and guests

Make sure people know what we’re going to be discussing in the live stream, and, if possible, who the guests are going to be. Jonny did a great job with this, lining up guests ahead of time and then advertising during the week who was going to be on:

This way, you get people who are actually INTERESTED in the topic showing up, participating and contributing.

The customer’s always right

There’s no reason to live stream unless you’re providing VALUE to your viewers/participants. If you’re not focused on what the audience is going to get out of the stream, don’t bother. If you’re serious, take your show on the road, like Phil Campbell.

Phil streams live using his phone, which also allows him to receive text chat messages WHILE he’s recording. You want to know more about something or see something again? Type it to Phil and he’ll make it happen.

So, If you’re gonna do it, do it right…. Like A-Rod & Barry Bonds will tell you… Go BIG!…
or Go HOME!

~Bill Cammack

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16 Responses to “Bill Cammack’s Live Streaming Tips”

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  4. Rick Wolff says:

    Actually, at PodCamp NYC 2 last year, Christine (PurpleCar) also had an EVDO card. Point taken, though. If you’re serious about streaming, Gotta shell out a few more shekels.

    • Bill Cammack says:

      Definitely have to give PurpleCar her props! :) And I’m sure there were a couple more people that I’m not aware of.

      Also, I’m not sure where she streamed her footage. Mine went straight to my site right after I was finished filming it => [link]

      But yeah, overall, most people were short @ PodCampNYC2, because they assumed that adequate wifi would be available, and it wasn’t. Same for electricity in a lot of the rooms. The best deal is to be self-sufficient.

  5. I have a streaming show (it’s not exciting, yet, but I’m still in “how do I add more value to me” mode), my mom doesn’t yet so I disagree with you on the “everybody and their mother has a show” statement LOL. I remember you doing the PodcampNYC stream and I think that’s where I officially met you. I wish you had streamed my talk at PCNYC2…

    Hey we should do a streaming thing of you and I…eating cereal! Good tips!

    • Bill Cammack says:

      haha Thanks man. No streaming-cereal videos for The Kid! :D

      I don’t think excitement = value. I think that’s what a lot of people miss. They think that jumping around in front of a webcam and making faces and acting stupid is entertainment. There’s a lot of motion and energy that they put into what they do, but they’re a spectacle, like crazy people on the street. People stop and watch them too, but more out of shock and amazement than thinking they’re talented performers.

      So I don’t think a show has to be exciting to be worthwhile, entertaining and of value to viewers.

      • Re: “excitement = value”

        I agree that it doesn’t also (case in point, Andy Warhol eating a hamburger) but I just meant that no matter what it is, I want it to have value to it. I want it to mean something to me so I will continue to explore the space. Jumping around on camera isn’t for me really, unless it’s with my daughter but then it’s a family attended live stream thing so it’s not technically part of my “personal brand”.

        • Bill Cammack says:

          Absoultely, and that’s another excellent point. It has to mean something to the content creator, just like it needs to mean something to the viewer.

          I had decided I was going to text blog (for some odd reason), like as more than a hobby, and my friend Penelope Trunk informed me that unless it was something I was actually PASSIONATE about, I wasn’t going to be doing it for long.

          I took her advice and ended up only blogging about stuff I care about… Dating, Video Editing & Social Media… in that order. Blogging about that stuff comes naturally to me, because it’s what I’m already thinking about, so all I have to do is put it down “on paper”.

  6. Suki Fuller says:

    You know I read all this video stuff, even though I never want to do it but just know what people are doing right & wrong. Now as always – I know a whole lot more…thank you.

    • Bill Cammack says:

      You’re welcome, Suki. :)

      It’s amazingly painful to be the viewer of one of these live streams AND also know how they SHOULD be done. You wish you just had a REMOTE so you could control the camera and audio settings yourself and save yourself and the other viewers the grief of being able to see someone’s BACK all the way on the CORNER of the shot, while nobody’s helping us to actually see what’s going on or get as much of the experience as we could have.

      However, I recognize that this is NOT television. It’s the internet, where people are intrested in HITS, so as long as you tuned in, they already registered your hit, so who cares what YOUR experience is, right? They can still sell their numbers to advertisers for CPM or rev-share. :/

  7. Wayne Sutton says:

    Great advice, thanks for the post. I’m always in beta mode and going to start getting some help when I live stream meetups.

    • Bill Cammack says:

      You’re welcome, Wayne. “Live” is where it’s AT for 2009! We all have to do our best to make it worthwhile for the viewers if we intend to progress to the next level. :)

  8. Hey Bill,

    Great summary of ideas about what it takes to make a useful live streaming show. We had a blast doing Jonny’s Par-tay, and Reinventing Television, and yes, it was a lot of work.

    The bonus: after the show=zero editing!

    Streaming straight from the phone has got to be the easiest way, and it has the bonus letting you be able to get to cool locations and interview interesting people with minimum tech and logistical hassles.

    • Bill Cammack says:

      Hey Jonny! :D

      Yeah, that’s the next step, phone-to-phone video streaming. Ustream’s working on an iPhone app so that people can watch Ustream anywhere, anytime. Qik has been doing the “Live Stream From Your Phone” thing for quite a while now, including a text chat that the broadcaster can read on the phone.

      It’s all about choices, availability and convenience. When that Ustream app comes out, it’s gonna be an ENTIRELY different ballgame as far as audiences you can pull for a broadcast. :)

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