Yesterday, there was an horrible earthquake in Haiti that measured 7.0 on the Richter scale‎. We won’t know until the sun comes up how horrible it was, because electricity AND telephone service was knocked out.

My long time friend and college homeboy, Pascal Antoine is Haitian. He founded and has been maintaining a website called HaitiXchange.com for a lot of years now.

I normally don’t watch the news at all, but I’ve been fascinated by the recent trend of channels showing 3% news and 97% punditry (people giving their OPINIONS about what the news means instead of showing us a bunch more news stories). So I turn on the television around 8pm and flip to CNN, where the slot says “Campbell Brown”, so I’m like “*yawn* Here we go!”, and she has a different look on her face and the marquis below her reads something like “Hospital Collapses In Haiti”.

The fact that I randomly flipped to a channel and they were DELIVERING news instead of GIVING THEIR OPINIONS about the news told me this was something serious.. On top of the fact that there are only three news stories that any of the channels are talking about at any given time. ‘Matter of fact, they just brought back the White House party crashers! :/

So anyway, I was like “I need to make sure my homeboy Pascal heard about this! :O”. So I punch up his number on the cell, and he’s like “Hello?”. I’m like “Yo. It’s Bill”. He goes “My friend Bill just called me…” and I’m like WTF is he talking about??? :D

So I’m like “Listen man. I’m watching CNN and they said a hospital collapsed in Haiti..” and then I’m listening to what he’s saying and I realize he’s got to be broadcasting on the air, live. hahaha I thought I was offering him a SCOOP and here he was already broadcasting the latest information to his HaitiXchange viewers! :D

Realizing what time it was, I hustled off the phone with him and pulled up his site on my computer where he was using Livestream (formerly Mogulus) to embed live video & audio on his homepage like I do on http://billcammack.com/live/. I was like “SWEET!!!”….. until the embed informed me that he had already reached the maximum number of viewers on his stream…..

When I saw this, I first thought it was some kind of Fail Whale, like Twitter loves to do, so I refreshed the page and it gave me the exact same message. Now, I was like WHAT. THE. ****?!?!?!?!?!?! I couldn’t believe it. What the hell is a maximum amount of viewers to a ******* live stream? :/

I found the answer in the Livestream FAQ:

“My channel is limited to 50 viewers, why is this?”
When you create a new Livestream Free channel, it is by default unverified,which means that you can stream to a maximum of 50 concurrent viewers at a time, and that your channel is not listed in the Livestream Channel Guide. Verification is designed to give all of our best producers maximum exposure, and to ensure consistent quality and compliance, throughout the Livestream Network.
To apply for verification first, make sure your content complies with the Livestream Terms of Use
Next, log into the Livestream Account Center. In the channels tab you will see the Verification status of each of your Livestream Free channels. To Verify a channel, click on the link and fill out the Livestream Free Channel Verification Application.

So, at least this was Pascal’s fault and not an imposed limitation by Livestream (disclosure: I have friends that work for Livestream). I used to use the service lightly when it was called Mogulus, but I pretty much stick to Ustream because it’s simple, reliable, I can broadcast to it live from my g1 (google phone) at any time, and relevant to this topic, I’ve seen HUNDREDS of people able to simultaneously watch a stream.

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So anyway, I kept hitting ‘refresh’ until someone’s connection dropped and I got in. Pascal was sitting there on camera, laptop open, cell phone in hand, taking calls from people who had LITERALLY the latest information. A friend of his, Francois, I believe, was there in Pascal’s studio speaking to his sister in Haiti who suddenly reported that another aftershock was just starting. Another guy was calling from Peru, I believe, and he was in touch with ham radio operators who were broadcasting information from Haiti. I put in my two cents by typing hyperlinks into the meebo chat that was embedded under Pascal’s live video and letting people know via Twitter & Facebook that we were getting up-to-the-minute info over @ HaitiXchange.

I stayed tuned in because this was really fascinating. This was FOR the people, BY the people. No spin. No Executive Producers. Purely people that were concerned about the situation and trying to do whatever they could to get a handle on the situation. Telephone service was basically nonexistent. Some people were able to communicate because they were down @ the Red Cross where they were able to share an internet connection with potentially THOUSANDS of people looking for refuge or aid. The chat room was buzzing. People were calling in from all over the place with the exact same story that they weren’t able to contact their families in Haiti. Rumors went around that Hotel Montana had been destroyed and that a rapper associated with Wyclef Jean named “Jimmy O” had died in the earthquake. People were concerned about their friends from the HaitiXchange forums that currently live in Haiti and that they hadn’t heard from since the earthquake hit. Pascal’s pops called his cell phone to make sure he was ok and see whether Pascal was in Haiti or in the USA…

This was international community coming together, communicating, brainstorming & consoling each other when it really counts. Instead of people being absolutely alone wherever they were, they had a site where they could get information they didn’t have and share information they did have. To Me, that’s one of the best things about Social Media. Yeah, it’s all cute that people get to shill for their businesses and try to make some money *yawn* but way more importantly, you don’t have to sit around watching some television channel that has zero interest in a situation other than the fact that it’s “breaking news” and they know they’re going to get ratings by talking about it. You get to be there when the people that are being affected reach out to each other and come together for the common good.

The sun still isn’t up yet, so we’ll know more in a few hours about the extent of the devastation. Good Luck to everyone that has friends, family & loved ones in Haiti and especially in Port-au-Prince that they’re safe but just without the ability to communicate. I’m sure that cell phones were left inside houses when people fled, phones and computers have run out of batteries, electricity’s failed to modems & routers… Keep the faith that they may be minus some material possessions, but they’re hopefully alive and as well as they possibly could be in this extreme situation.

Good Luck to the people of Haiti…

~ Bill Cammack | @BillCammack

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If you’re going to make television shows, or at this point, shows for the web… SOMEBODY on your team needs to KNOW. HOW. TO. MAKE. TELEVISION. SHOWS!!! :/

If you cut this corner, your productions will look like trash, and deservedly so. Now you can’t say no one ever told you.

I was minding my business one day and got a call from some so-called television production company to come in and interview with them to create a pilot for this show they were trying to sell. They had received my name from someone I had worked with before, so I decided (against my better judgement, haha) to go see what they wanted.

This was back in the day, so I show up to this so-called television production company with tapes. Beta tapes & 3/4″, just in case they were so primitive as to still be using 3/4″. Of course, it turns out that they had NEITHER. No Beta Decks in-house and No 3/4″ decks. So, that was that for my demo materials. Of course, at this point in time, my demo reel is right here on my site ===> (see sidebar), and companies are encouraged to check it out before wasting my time.

So then, this guy, who, by the way had ZERO air about him of knowing ANYTHING about television production… I’m guessing he was actually a secretary or assistant producer or something and that the people that actually know what they’re talking about weren’t there… This guy asks me if I’ve ever edited a reality show before.

Suppressing the instinct to ask “HAVE *YOU*???”, I eventually said “No, but I’ve seen a bunch of them and I know the formula”. I then proceeded to recite the formula to him. During the process, I happened to mention “confessionals”, made popular by MTV’s “Real World” series. When I said that word… “confessionals”… the guy choked up. Like he looked like he stopped breathing, like someone had suddenly grabbed his throat. So I go “You DID shoot confessionals… right?”… Then the guy looks all embarrassed and admits that they didn’t.

This is where I got REALLY suspicious, because television production is “garbage in, garbage out”. You can’t make up for footage people never shot, especially when you only had access to the people in your “reality” show for a small amount of time and they’re GONE NOW.

So anyway, I chatted with the guy for a while longer, then he said something to the effect of “I’ll let you know”, but he wasn’t even good at playing THAT off. Suppressing the instinct to say “Dude. Why don’t you just stop lying. You don’t want me to work on your so-called show”, I acted like I was going to expect his call, smiled, shook his hand and left.

Obviously, what was going on there was that these people had NO IDEA what they were doing and were looking to hire an editor to save the day and make something out of their NOTHING footage. That’s all well and good, and I’m sure they found someone. The problem with that secretary-dude’s line of questioning was that it’s not MY JOB to create the show. It’s MY JOB to do what the PRODUCER tells me to do. It’s the producer’s job to do what the EXECUTIVE PRODUCER tells him or her to do.

In general, the EP is the person who signs off on the final product. The EP knows what the standards are and whether what you’ve created is good enough to go on the air. The producer knows how the company likes their shows done, so it’s up to THE PRODUCER to determine how the show flows by going through the raw footage, selecting sound bites and video and putting them in an order that a) makes sense and b) is interesting to the viewer.

While it’s possible for the EP and the producer to be the same person, SOMEONE has to be in charge of both stations. Someone has to be the last word when it comes to quality control and someone has to be the person to determine the flow of the show. If it’s not the same person, the producer needs to have a very good idea of how the EP likes things or every time your video goes up for review, there are going to be changes. This is a waste of your time as well as your money if you’re hiring a freelance editor. If you’re working with a salaried staffer, feel free to waste time.

If you don’t have these bases covered, you end up with the blind leading the blind. You have people who have NO IDEA what elements create a good television show signing off on work that people who have NO IDEA how to make a good show created. This becomes obvious when it’s time for the average joe to sit down in front of the television (or at this point, their computer) and watch your product. Here are some of the problems you will experience:

Nothing of interest happening in your show

It’s the EP’s job to tell you that nothing’s happening in your show, that it’s boring and it needs to be fixed in order for it to be successful on television. The producer needs to pick up on this information and make it part of their mental database so they stop making the same mistakes in the future. The EP can’t afford to let a boring show go out the door, because if people don’t care what happened this week, they won’t be back next week. When people don’t come back, your ratings drop. When your ratings drop, you get cancelled. When you get cancelled, people get fired.

No story arc

The story arc is the reason people stay tuned (other than character development). There has to be a reason.. Something people are looking forward to seeing, or something that they are hoping the characters are going to avoid. Without a story arc, there’s no tension. Without tension, you can’t hold a viewer’s interest. It just doesn’t matter whether they see the rest of your show or the next episode because they’re not emotionally invested in the outcome of your show.

No good cliffhangers leading to the commercial breaks

The only thing that’s going to keep people from changing the channel during commercials is that you’ve set up something that they don’t want to miss. This is basically the same as story arc, but much more short-term. There might be 4 or 5 segments to a show. You don’t want to end your segments on a flat note, because that’s how many opportunities people will have to YAWN, change the channel and get involved with some other show that captures their attention.

No interesting character development

If you have someone that’s interesting, make them one of the main focal points of the show. If you have people that are NOT interesting, play them off to the side or preferably to the BACK, if not out of the show ENTIRELY! If you have interesting people doing uninteresting things, cut those parts out of your show.

If you don’t develop your characters, nobody will be emotionally invested in what happens to them, which means they won’t care about your cliffhangers, story arc or anything else. This is something that’s normally dealt with in the pilot stage, and lack of interesting characters plus potential for their development via interesting scenarios usually results in a “Pass”, meaning “Thanks, but No Thanks” and you get sent back the drawing board to dust yourself off and try again.

No passionate viewers / fanbase developed

If your show is wack, no community is going to develop around it. This means that you won’t have people DYING for next week to come around so they can see the next episode of Miami Vice (not the garbage movie… the really good television series). It’s your passionate viewers that will stop whatever they’re doing to go home and watch your show or make sure the bar turns it on. It’s your passionate viewers that make sure to DVR your show so they don’t miss out on the water-cooler talk the next day at work. It’s your passionate viewers that keep your ratings high so your advertisers feel like they’re getting their money’s worth…

No viral dissemination of information about your show

If your show is boring, there won’t be any buzz. There won’t be any Facebook groups made about it. It won’t be a trending topic on Twitter. Your website won’t have any comments on the posts. Nobody’s going to be telling anyone else about you, because everyone’s looking for something interesting. Nobody’s going to be blogging about your show on their sites. At this point in time, even a locally-based internet show can have fans all over the world. When your show is already garbage, it’s too late to convince people that it’s not. Make sure you hire someone that can tell you that this show isn’t good enough and can tell you how to make it acceptable if not EXCELLENT.

No advertiser, investor or sponsor interest

Without passionate viewers, community, viral dissemination or the appearance that you have any clue whatsoever about how to make a good televison/web show, you will either have ZERO advertiser/investor/sponsor interest from the giddyap, or if you had it when you started, you’ll lose it when it comes time for those people to renew their deals with you. This could be avoided, or at the very least, the chances of this minimized by hiring an EP with a reputation for quality programming. The EP is the General. People think that just because they have the money and paid to create the company that they should automatically have final say on what goes out the door. That’s called “hubris”. Get over yourself and do yourself the favor of hiring people that actually know what they’re doing when it comes to television. If you want to be successful, everyone needs to play their position. Your position might be getting money. Let someone else have the final say on whether your program’s “ready for prime time” or not.

These issues are normally dealt with at the pilot stage. If your pilot doesn’t convince people that you know how to make an interesting and well-received show, you normally don’t get a deal and get sent back to the drawing board. It’s similar to being a rapper. If you don’t have a good demo tape, nobody’s going to take the chance on you and pay for you to record “for real” in a studio.

This is why you want to hire an EP to let you know whether what you’ve produced is worth shopping or not. Believe me, it’s worth it to spend the money up front and save yourself the anguish and embarrassment of producing a show that everybody says sucks while you spend a small fortune producing something that never should have received a greenlight in the first place and simultaneously trash your so-called television production company’s reputation for quality and excellence in programming.

~ Bill Cammack
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I joined Twitter a little over two years ago, around the time of SXSW 2007. I was already about a year behind its launch. I wrote Twitter Has “Ruined” My Life in June 2007. This picture is on that post, and includes Mike, Justin, Anil, Kenyatta, Debbie, Grace, Eric & myself and was taken by Jared. I fully expect to see 5 if not 6 of these same people later today at an IRL get-together.. two years later:

Photo Credit: Jared Klett

The reason I joined Twitter is the same reason I joined any Social Media site. There were people that I ALREADY KNEW that started using a new site, app or tool and I wanted to be involved in this new (and hopefully BETTER and INNOVATIVE) way to contact them or keep up with what they’re doing. What that did was give Twitter a particular flavor for me. It was the place where I went to receive up-to-the-minute information about people that I was keeping in contact with anyway via newsgroups or forums or email or their blogs or whatever.

The first thing I did was stop looking at the public timeline. Some people are fascinated with what random people have to say about random topics. I’m not one of those people. It’s very nice that someone in France saw a bird. I was interested in ‘hearing’ about who was trying to find a cab in Austin Texas to get from one SXSW party to another or that someone had a question or answer about videoblogging or editing or some other topic I was interested in. This is because I joined Twitter following certain people, meaning they were going there, so I wanted to be there too. Granted, it was about 50 people, but I already knew from prior experience with them what I was going to hear from them, and that’s what I was ‘buying’ into.

I remember standing on a line at nighttime, waiting to get into a party (which I normally don’t do, but this was extenuating circumstances), and I happened to be standing behind a few civilians (people not deeply involved in the internet) who started talking about what they had Twittered. One of the gals had announced that she went shopping. Another one had announced that they were going to be coming to this party that we were waiting for. I remember thinking “ah… THESE are public-timeline-people” and considering how all of us standing there use the same service but will never be in contact with each other, because they’re talking about NOTHING! Or, I should say, all the rest of THEM will never be in contact with ME. They’ll have their little pocket of people to communicate with and share stories about ice cream parlors and the mall. I remember being glad that everyone has their own set of people they Twitter with and having absolutely ZERO INTEREST in any of them becoming a follower of mine on Twitter.

Fast-Forward to July 2009 and all the civilians are running around trying to get more Twitter followers. Huh? They don’t care who you are. They don’t care what you do. They don’t care what you said… or IF you said anything at all. Follow, Follow, Follow, Follow, Follow. The clear focus is quantity over quality… like as if you get a prize for having a certain amount of Twitter followers.

I understand why this is, to a degree. For a lot of people, Twitter is their first opportunity at feeling what it’s like to be popular. The concept of one-to-many communication is fascinating and enticing. People can send a message from their phone on a bus somewhere and be heard all over the world, or at least by all of their followers at the same time, even if they’re all locals. You can tell a joke and 10 people might “lolol” at it. You can be the first one to break news about a bridge falling down or a plane landing in water. Normally, the only people who would hear you are people who you could physically tell, or people who read your blog after the time it takes you to post it and the time it takes them to check it and read it. All of a sudden, you get to feel like thousands of people care what YOU have to say. I see why people have become addicted to that feeling.

Personally, while I fully APPRECIATE the fact that randoms read my material, I’m most interested in what the people who know what I’m talking about and go through the same things I go through think and have to say about what I post. Right now, I have 2,586 Twitter followers and I’m following 895 people (which is STILL too many people to follow and actually read what everyone has to say). I know people with TENS OF THOUSANDS of followers who are also following that same number of people back! :O … Obviously, they’re using Twitter for a different purpose and experience than I am, but at those numbers, it’s clear that the vast majority of those people being “followed” are actually being IGNORED due to so many posts coming through on each refresh that most of them are flooded off the bottom of the stack before ever having a chance to be seen. Also, if someone COULD read thousands of posts a day, that would mean that they weren’t WORKING and were about to get FIRED from their jobs.

So this is what’s fascinating and annoying to me about the evolution of Twitter, or maybe it’s not evolution, but that the lunatics are now running the asylum. Every show you turn on, some civilian is talking about Twitter and trying to sound intelligent when they’re reading off of the teleprompter and don’t even know the proper inflection to put on words. They SHOULD be embarrassed, but they’re not, because they know that nobody else watching their report knows anything more than they do about the topic.

Twitter addresses are becoming like phone numbers to the civilians. They’re treating this like as if having 2,586 followers means that I have 2,586 people’s phone numbers or 2, 586 people’s ear when I want to talk about politics (which is never) or sell them something or have them all tune in to one of my live broadcasts. Not only is that completely untrue, but with all these people running around trying to get followers by adding everyone in creation, your list of followers is incredibly diluted by people seeking that virtually anonymous fame / acknowledgment. I think the funniest / most pathetic part of this is when people add you and then you delay checking their profiles for a few days, and by the time you do, they’ve already UNFOLLOWED YOU! :D This is completely ridiculous and shows you who only added you in the hopes you would add them back and inflate their fake popularity ranking of Twitter followers.

Is any of this a problem? No. I still follow the same core of people I’ve been following from 2007 to 2009. I’ve added people along the way whom I’ve found to be interesting online or that I’ve met IRL and shared good times with. :) I add some people because their bios look interesting or indicate that they might have something to say that I might want to hear or that they might have an answer to a question that *I* have, should they choose to follow me back. It’s just interesting, seeing people coming to the table these days with ZERO sense of community, looking to win a blue ribbon for having the most people follow them in the least amount of time or gaining people that they can peddle their wares to online. *yawn*

There are lots of interesting new people showing up as well, diving into Twitter head-first with valuable, RELEVANT information. Hopefully, they’ll be able to separate the wheat from the chaff and find good groups of people to interact with efficiently & productively. I used to subscribe to the concept of “follow everyone that follows you”, but as I said, that became too many people to honestly follow, so I pared it down to ~700 and now it’s back up to ~900. I’ve been using apps to set up groups, which helps.. but I think I need another subdivision so I can sort people by RELEVANCE and attempt to get back to the essence of what I loved about Twitter when I first started using it.

~ Bill Cammack

Twitter: BillCammack
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Sean Bohan’s article, “The 50/50 Rule, Link Love & Reciprocity” starts out like this:

Sean: “The 50/50 Rule is something I started sharing with clients a while back. It’s nothing new or earth-shattering and TONS of individuals and companies are doing it EVERY SINGLE DAY. The idea is simple – to connect in the Social spaces where the users live, you need to spend half as much of your time talking about the users as you do about your brand/product/service/website/effort/whatever.”

This is an intelligent idea. At least ACT like you give a damn. People aren’t being taught this. All they’re being told is that there are new and wonderful technologies available on the internet that they can utilize to make money, and here they come, a-runnin’. I currently have 1,567 followers on Twitter. I’d say I get five (5) new followers every single day. Somebody told these people to put auto-responders on their Twitter accounts. This means that when I go through my emails and follow a few people, I immediately get a “direct message” from them talkin’ ’bout:

Give me a break. If you can’t personally manage honestly and authentically responding to a couple hundred new followers on a Social Media site over the course of several months, either hang it up or hire someone to do it for you. NO response is better than a fake-ass automatic response.

Now, I understand why people aren’t being taught what Sean posted about. A lot of “Social Media Experts” wouldn’t know this, because they never meet anybody…. other than clients, marketers and OTHER “Social Media Experts”. When you live like that, there’s no reason to understand the 50/50 rule, because everybody’s pitching everybody. Any time someone opens their mouth, you EXPECT them to talk about their business(es). Unfortunately, when you “network” with people in this fashion, you come off as what you are… a person who’s solely interested in making a buck. *yawn*

How to network properly

I had a really funny situation happen probably a year ago at some “neworking” party, before the social media crowd figured out what I do. I was minding my business… as I love to do….. Enjoying the “sights of the party” and sipping my drink, when somebody that I knew before that day dragged some guy over to where I was standing. When I looked at the guy being brought over, I didn’t recognize him, but I *DID* recognize the look in his eye… it was this HOPEFUL look, like “I hope this contact really works out for my business!!! :O”. So I was like “Here We GO!!!” and kept sipping my drink:

Mutual Acquaintance: “Bill… This is whomever”
Me: “Hey. How’ya doin’?” *shakes hand*
Whomever: “Hi” *shakes hand*
Mutual Acquaintance: “Whomever, this is Bill Cammack, blah blah Social Media”
Me: *sipping drink*
Whomever: “I’m doing this startup that blah blah blah”
Me: *sipping drink*
Whomever: “blah blah blah blah blah”
Me: *nodding & sipping drink*
Whomever: “blah blah blah blah blah”
Me: *checking out a chick & sipping drink*
Whomever: “blah blah blah blah blah”
Me: *feigning paying rapt attention & sipping drink*
Whomever: “blah blah blah blah blah…….[finishes long, boring pitch]”
Me: *still feigning paying rapt attention & sipping drink*
Whomever: “……….”
Me: *sipping drink & STILL feigning attentiveness, even though he’s no longer talking*
Whomever: “So…. What do you do”
Me: “I’m a video editor” *sips drink*
Whomever: “……….” *INSANELY CONFUSED LOOK, like the end of the movie Se7en*
Me: *sipping drink*
Whomever: “So….. Why did I need to meet YOU?”
Me: *sips drink* “I don’t know” *sips drink*
Whomever: *walks away, still confused and probably embarrassed*

See, that’s what you GET when your focus is COMPLETELY on what you’re trying to accomplish and not at all on the *PERSON* that you’re talking to. You can expand that to not focusing on the COMMUNITY or MARKET that you’re talking to. If all you’re bringing to the table is your pitch, you are a walking commercial. You are a pre-roll ad. You’re not the actual show. You are a representative of a company… Another brick in the wall.

This is why, even if you’re not naturally inclined to do so, you should apply the 50/50 rule, and at least ACT like you give a damn.

Also, instead of going out like a sucker, like the guy that ran his mouth on and on without knowing a) whether I could/would do anything for his company, or b) whether his company could do anything FOR ME… applying the rule will help you either tailor your pitch specifically to the person you’re speaking to or to SAVE YOUR BREATH when you realize your time and efforts would be better spent pitching someone who will actually be a beneficial business contact.

On top of all that, the guy clowned himself by walking away when he figured out that I was not directly useful to his business. Way to make yourself look like you’re actually networking as opposed to swooping around like a vulture, trying to make a buck. :/

~Bill

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I watched a video just now by Laura “Pistachio” Fitton that clarified for me a distinction I wanted to make, but that previously wasn’t coming together properly for me.

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